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Privacy Policy

Last updated: August 16, 2025

1. Introduction

Welcome to RanCast Media (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our video-sharing platform, including any paid subscription services.

2. Information We Collect

We collect several types of information to provide and improve our services, including:

  • Personal Information: Name, email address, payment details, account credentials.
  • Usage Data: Videos watched, subscription tiers, interactions with content.
  • Device Information: IP address, browser type, operating system, device identifiers.
  • Cookies and Tracking Data: To personalize and analyze your experience.

3. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve our Platform and services.
  • Process payments and manage subscriptions.
  • Communicate with you, including support and marketing (where permitted).
  • Detect, prevent, and address fraud, abuse, and security incidents.
  • Analyze usage to understand and enhance user experience.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to collect data to improve your experience and analyze platform usage. You can manage your cookie preferences through your browser settings.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share information with:

  • Service providers who help us operate the Platform (e.g., payment processors, hosting providers).
  • Legal authorities as required by law or to protect rights and safety.
  • With your consent or at your direction.

6. Data Security

We implement reasonable security measures to protect your data but cannot guarantee absolute security. You are responsible for keeping your account credentials confidential.

7. Your Rights

Depending on your location, you may have rights regarding your personal data, such as:

  • The right to access, correct, or delete your information.
  • The right to object to or restrict certain processing.
  • The right to withdraw consent where applicable.

To exercise your rights, please contact us at support@rancast.com.

8. Children’s Privacy

Our Platform is not intended for children under 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy occasionally. Changes will be posted here with an updated date. Continued use of the Platform means you accept those changes.

10. Contact Us

For questions or concerns about this Privacy Policy, contact us at: support@rancast.com.